You can pay using bank transfer or at our office using cash or card (VISA/Mastercard).

Annual subscription (El Canario)

  • Direct-Debit is indefinite and only stops when you cancel your subscription or change to a prepaid contract.
  • Prepaid contract subscribers receive an email reminder with an invoice for a new subscription period one (1) month before expiry.
    You can at that point choose to pay the subscription, change your current contract from annual to semi-annual or terminate the service.

Semi-annual subscription (La Gaviota)

  • After your subscription ends you have one (1) year to renew your contract or choose an annual subscription.

Remember that you are responsible for your own Internet service expiry and proper payment. If you fail to pay on time you risk being terminated and will have to be re-established in our systems which comes at a charge of 150€

Other Frequently Asked Questions

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