If you have an annual contract (El Canario):

  • If you prepaid a subscription, you can change to Direct-Debit when your contract renews next billing cycle.
  • If you chose Direct-Debit but want to prepay instead, you just have to contact us.

If you have a semi-annual contract (La Gaviota):

  • The only option is a prepaid contract.

Other Frequently Asked Questions

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